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The Balloon Works
  • Home
  • Balloons
  • Numbers & Letters
    All Balloons
    Balloon Bouquets
    Balloon Garlands
    Numbers
    Orbz
    Balloon in a Box
    Walking Balloons/Balloon Friends
    Giant Airwalkers
    Latex and Ceiling Balloons
    Letters and Phrases
    Stars, Hearts & Rounds
    Kids Birthday Party Balloons
    Adult Birthday Party Balloons
    Small Foils
    Large Foils
    Giant Latex Balloons
    Kids Parties
    Balloon Bouquets
    Farm and Tractors
    Flamingo
    Football Champions
    Pirate Party
    Animals
    Unicorn and Rainbow
    Jungle Party
    Superheroes
    Dinosaur Party
    Cartoon Characters
    Disney Characters
    Woodland
    Gaming
    Princesses
    Balloon Decoration
    Balloon Bouquet
    Balloon Garlands
    Balloon Arches
    Balloon Columns
    Special Occasions
    Kids Birthday Party Balloons
    Adult Birthday Party Balloons
    Baby
    Baby Gender Reveal
    1st Birthday Boy
    1st Birthday Girl
    Wedding & Anniversary
    Congratulations
    Baptism and Christening
    Special Message Balloons
    Seasonal
    Mother's day
    St Patricks's Day
    Easter
    Father's Day
    Halloween
    Christmas
    Valentines
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    Party Bags & Favours
    Birthday Badges
    Party Poppers and Blowers
    Table Scatter & Confetti
    Bags & Purses
    Party Decoration
    Banners and Buntings
    Piñatas
    Hanging Decoration
    Honeycombs and Pom Poms
    Phrase Balloon Banners
    Party Poppers and Blowers
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    Animals
    Bright Rainbow Birthday
    Hip Hip Hooray Party
    Unicorn Party
    Jungle Party
    Football Champions
    Dinosaur Party
    Pirate Party
    Superheroes
    Gift Wrapping & Cards
    Wrapping Paper
    Gift Bags
    Cards
  • Themed Parties
  • Kids A-M
    Animals
    Bluey
    Bright Rainbow Birthday
    Cartoon Characters
    Construction
    Cowboy
    Dinosaur Party
    Disco Party Balloons
    Disney Characters
    Gaming
    Farm
    Flamingo
    Food Shaped Balloons
    Football Champions
    Frozen
    Harry Potter
    Hip Hip Hooray Party
    Horses
    Jungle Party
    Llama
    Kids N-Z
    Pastel Party
    Peace and Love
    Pirate
    Princess Party
    Rainbow Birthday
    Rose
    Smiley
    Space Party
    Superheroes
    Tropical
    Under the Sea
    Unicorn and Rainbow
    Woodland Balloons
    Grown Ups
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    1st Birthday Girl
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    Birthday Party Balloons
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Privacy Policy

The Balloon Works Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.balloonworks.co.uk (the “Site”) or www.theballoonworks.co.uk (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information.”

[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
[[INSERT OTHER USES OF ORDER INFORMATION]]
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

[[INCLUDE IF USING REMARKETING OR TARGETED ADVERTISING]]
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
[[
INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

[[INCLUDE IF LOCATED IN OR IF STORE HAS CUSTOMERS IN EUROPE]]
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

[[INSERT IF AGE RESTRICTION IS REQUIRED]]
MINORS
The Site is not intended for individuals under the age of [[INSERT AGE]].

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@balloonworks.co.uk or by mail using the details provided below:

238 Sandycombe Road, London, LND, TW9 2BS, United Kingdom
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